Understanding our process and services, and answering your most asked questions.
Yes! Whether you have a specific design in mind, or are starting from scratch, we can help you realize your vision with our talented team of designers, pattern markers and production staff.
Our lead times depend on your requirements. For rush orders, we can turn around in as quick as 2 weeks. Shipping times are determined by your transportation preference - ground delivery or air freight.
Shipping fees will be based on weight, volume, and mode of transport (ground or air freight). We work with a number of providers in the region, and will always strive to get you the best deal.
We have a rigorous sampling process and ensure quality on all of our products between AQL 1.0 and 2.5. If your production garments differ from your sample significantly beyond our standards for quality, we would allow chargebacks on those garments.
Our products are manufactured in Puebla city as well as the surrounding "Pueblo Magico's" (scenic villages) in Puebla state. We enforce strict standards for social responsibility and employee welfare as well as ensure all of the contractors employ the same standards.
For a full list of our certifications, please get in touch! Certifications vary by geography, if there is a specific one you are looking for, let us know.
Yes! We work with fabric suppliers in Mexico that exclusively deal in 100% sustainable fabrics, using recycled cotton and polyester with plant-based dyes. Our unique geographical location ensures a lower carbon footprint for all North American clients!
Book a free consult with us, today.